Terms & Condition

WABI ONLINE SHOP – TERMS & CONDITIONS

§ 1 – General

(1) The following terms and conditions shall govern the sale by WABI WORLD (named “us”) and the buyer (named “you”). Any terms and conditions that you propose or object to are subject to our written consent. By placing an order with us, it is deemed that you have read, understood and agreed to our Terms and Conditions. If you are unhappy with any aspect of our terms and conditions, please contact us before placing an order. Our Customer Care department is available for all enquiries regarding orders, deliveries and, more generally, purchases:

Email: info@wabi.world

Telephone from abroad: (+81) 90 8513 4785

Address:4-6-603 Sakuragaokacho Shibuya, Tokyo Japan.

(2) We reserve the right to add, delete or amend these Terms and Conditions without prior written notice at any time, at our sole discretion.

§ 2 – Contract

(1) Orders are only possible via the WABI website. As soon as you have filled in the order form and confirmed your order with the “buy now” button, a contract between you and us is established in accordance with the conditions below (Prices, Shipping etc.) without a separate fulfilment confirmation from us.

(2) The placed order and chosen conditions are representative for the delivery of our products. The prices and conditions shown at the time you placed the order and confirmed with “BUY” apply.

§ 3 – Payment and methods

 1)Accepted methods of payment are Visa, MasterCard, American Express and Paypal.

(2) The total cost of your items ordered plus shipping fees as displayed on the web will be billed to your credit card.

§ 4 – Delivery

The following delivery times are valid without obligation for the regions listed below (working days Monday–Friday):If you inquire earlier delivery, please contact us(info@wabi.world) ,we try to meet your inquiry as much as possible.   

Europe: 3-8 days

US: 3-6 days

All other countries: 3-10 days

We will be glad to answer any further questions you might have, from Monday to Friday at info@WABI.world.

§ 5 – Your rights of Return

(1) We gladly accept returns for any reason within 10 days from shipping date. Shipping charges are not reimbursed.

(2) We will control all returned products. All goods must be returned in perfect condition without signs of usage. You have to pay the postal fees for this kind of return. We will dismiss the returned product if:

– The product shows signs of visible use

– The product is damaged as a result of return transport

We reimburse your payment (Duties, taxes and other expenses excluded). In case of return, you will be charged for all shipping charges. The refund of the sale price will be carried out in the same manner as the original payment was made. If you used the pre-payment method to order, we would ask you to please include your banking details.

(3) If the product is in any way faulty or does not conform to the order placed, we will gladly refund the purchase price paid, the return shipping cost; any customs, duties and goods taxes (upon proof of payment i.e. a receipt), plus the original shipping costs. Likewise, no good will be taken back if it shows signs of damage or interference, such as

– Natural wear and tear

– Events out of our control e.g. natural disasters

– Signs of improper use

– Interference by the customer or a third person

– Extreme use or extreme influence by the customer

(4) No cost will be covered should the product/s go missing during the return shipping. We advise you to send all items back with a transport firm which provides a track & trace service.

§ 6 – Our right

If you supplied us with incorrect information about your creditworthiness we reserved the right to withdraw from the contract in whole or in part.

§ 7 – Reservation of proprietary rights

The goods shall remain our property until you have fully paid any and all debts as of the contracting date, including the current account balance if any.

§ 8 – Warranty

(1) In the case of a material defect in the product on our behalf, you have the right to choose a similar product in exchange, to withdraw from the contract or to request a price reduction within 12 months from the purchase date. All requests are to be confirmed by written correspondence with us.

(3) Other claims for damages and indemnity are ruled by the provisions of Japan law and we are only liable for gross negligence and intent. This includes our employees or other helping persons. Binding law terms (i.e. law of product liability) are not effected.

§ 9 – Copyrights

All rights of trademarks, designs, texts and all other products are under our sole copyright. This website is protected by copyright. Modifications, reproductions or any imitation or copy is forbidden.

DELIVERY

INTERNATIONAL SHIPPING

ORDER ABOVE $150 ARE FREE OF SHIPPING. ORDERS BELOW $150 AND OUTSIDE OF JAPAN WILL SHIP VIA EMS(EXPRESS MAIL SERVICE) BY JAPAN POST AND ARE SUBJECT TO ADDITIONAL SHIPPING CHARGES BASED ON THE END COUNTRY’S TAXES, TARIFFS AND DUTIES. THESE FEES ARE NOT ASSOCIATED WITH WABIWORLD AND ARE TO BE PAID BY THE RECIPIENT UPON DELIVERY. WABIWORLD WILL NOT COVER THE COST OF TAXES, TARIFFS AND DUTIES, NOR WILL THEY BE RESPONSIBLE FOR THE COST IF THE RECIPIENT REFUSES THE PACKAGE.PLEASE FEEL FREE TO CONTACT US PRIOR TO ORDER IF YOU WOULD LIKE TO HAVE THE PRODCUTS WITHN CERTAIN PERIOD OF TIMES. info@wabi.world

RegionbangleAPPROXIMATE TIME
Asia$20.003 Business days
North America$20.003-5 Business days
Europe$25.004-6 Business days
Africa$25.005-8 Business days